iq77 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold as a data subject under Philippine law.
Summary for Filipino Players: iq77 collects only the personal data needed to operate your account, verify your identity, process GCash and bank transactions, and keep the platform safe. Your data is never sold to third parties. You have clear rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) to access, correct, and delete your personal data. This policy explains all of that in full.
This Privacy Policy ("Policy") describes how iq77 ("iq77," "we," "us," or "our") collects, processes, stores, and protects personal information provided by users ("you," "the Player," or "Data Subject") of the iq77 online gaming platform accessible at iq77.win and all associated subdomains, mobile-web interfaces, and services (collectively, the "Platform").
iq77 is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. This Policy also reflects iq77's obligations as an operator aligned with the Philippine Amusement and Gaming Corporation (PAGCOR) regulatory framework, which imposes specific data collection and retention requirements for anti-money laundering (AML) and Know Your Customer (KYC) compliance.
By registering an account on the iq77 Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein. This Policy should be read together with the iq77 Terms & Conditions.
For the purposes of the Philippine Data Privacy Act of 2012 and all applicable data protection regulations, the data controller responsible for your personal information collected through the iq77 Platform is:
iq77 Online Gaming Platform
Website: iq77.win
Data Protection Officer Email (plain text): [email protected]
Operating under applicable PAGCOR regulatory alignment for the Philippine market.
Where iq77 engages third-party service providers to process data on its behalf, such parties operate as data processors under written agreements that impose data protection obligations equivalent to those applicable to iq77 under Philippine law.
iq77 collects personal data across several categories depending on how you interact with the Platform. The table below summarises the categories of data collected and the primary source of collection:
| Data Category | Specific Data Points | Collection Source |
|---|---|---|
| Registration Data | Mobile number, chosen username, date of birth, email address (if provided) | Provided by you at registration |
| Identity Verification (KYC) | Full legal name, ID document type and number, date of birth, address, facial image (selfie) | Provided by you during KYC submission |
| Financial Data | GCash account reference, PayMaya account reference, bank account name and number, transaction history, deposit and withdrawal amounts | Generated during transactions on the Platform |
| Gaming Activity | Game history, bets placed, wins and losses, session duration, responsible gaming tool usage | Automatically recorded by the Platform |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Automatically collected during Platform access |
| Communications | Support chat transcripts, email correspondence, SMS OTP logs | Generated during your communications with iq77 |
Data Minimisation: iq77 applies the principle of data minimisation — we collect only the personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal information beyond what is required for KYC and regulatory compliance.
iq77 processes your personal data only for lawful, specified, and legitimate purposes. The following table sets out the primary purposes for which iq77 uses your personal data:
Under the Philippine Data Privacy Act of 2012 (R.A. No. 10173), iq77 processes your personal data on the following legal bases:
iq77 does not sell your personal data. We do not share your information with third parties for their own marketing or commercial purposes. Data is shared only as described below and only to the extent necessary.
iq77 engages carefully selected third-party service providers to assist in operating the Platform. These include payment processors (GCash / GXI Inc., PayMaya / Voyager Innovations), game content providers, identity verification services, cloud hosting infrastructure providers, and customer support platform providers. All such processors operate under data processing agreements and are prohibited from using your data for any purpose other than delivering services to iq77.
iq77 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required to do so by applicable law, regulation, court order, or other lawful authority. Such disclosures are limited to what is strictly required.
In the event of a merger, acquisition, restructuring, or sale of iq77's business or assets, your personal data may be transferred to the acquiring entity, subject to that entity assuming equivalent data protection obligations. iq77 will notify you of any such transfer via your registered contact details where practicable.
iq77 uses cookies and similar tracking technologies (including web beacons, local storage, and session tokens) to operate the Platform and enhance your experience. The categories of cookies used by iq77 are as follows:
You can manage non-essential cookie preferences through your browser settings. Disabling certain cookies may limit Platform functionality. iq77 does not use cookies to serve third-party advertising.
iq77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable Philippine law or regulation.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AMLC and PAGCOR record-keeping requirements |
| KYC identity documents | Duration of account + 5 years after closure | Philippine AML law (R.A. No. 9160 as amended) |
| Financial transaction records | 5 years from the date of each transaction | AMLC reporting obligations |
| Gaming activity logs | Duration of account + 2 years | Dispute resolution and integrity monitoring |
| Customer support records | 3 years from the date of the interaction | Dispute management and quality assurance |
| Self-exclusion records | Permanently | Responsible gaming — self-exclusion is irrevocable |
After the applicable retention period expires, personal data is securely deleted or permanently anonymised so that it can no longer be associated with any individual.
iq77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Security Responsibility: While iq77 takes extensive measures to protect your data, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your iq77 login credentials. Never share your password with anyone — iq77 will never ask for your password via email, SMS, or live chat.
Under the Philippine Data Privacy Act of 2012 (R.A. No. 10173) and its Implementing Rules, you have the following rights with respect to your personal data held by iq77. To exercise any of these rights, contact iq77 at [email protected] with your account details and a description of your request:
iq77 will respond to data subject requests within 30 calendar days of receipt, or notify you if additional time is required due to the complexity or volume of the request.
21+ Only — No Exceptions: The iq77 Platform is strictly for persons aged 21 years or above in accordance with PAGCOR regulations. iq77 does not knowingly collect personal data from persons under 21 years of age.
iq77 enforces the 21+ age requirement through mandatory KYC identity document verification before any withdrawal is processed. If iq77 discovers or has reasonable grounds to believe that a registered account holder is under 21 years of age, iq77 will immediately suspend the account, freeze any balance, initiate an investigation, and — if the age requirement violation is confirmed — close the account and take appropriate action in accordance with PAGCOR guidelines.
Any personal data collected from a person subsequently confirmed to be under 21 will be deleted as soon as practicable following account closure, subject to any retention obligations arising from the regulatory investigation process.
If you are a parent or guardian and believe that a minor may have created an iq77 account, please contact iq77 immediately at [email protected] with the account details. iq77 will prioritise the investigation and closure of any such account.
iq77 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory requirements, iq77's data processing practices, or business operations.
When material changes are made to this Policy, iq77 will update the "Last Updated" date shown at the top of this page and will endeavour to notify registered users via SMS to their registered Philippine mobile number or by notification upon login to the Platform.
Your continued use of the iq77 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting iq77 support.
iq77 recommends that you review this Privacy Policy periodically to stay informed about how your personal data is handled. The current version is always available at iq77.win/privacy-policy.
iq77 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. For any privacy-related enquiry, data subject rights request, or complaint, please contact:
iq77 Data Protection Officer
Email (plain text): [email protected]
Subject line: "Privacy / Data Subject Request" — include your registered username or mobile number.
iq77 customer support — including privacy enquiries — is available 24 hours a day, 7 days a week, in both English and Tagalog. iq77 will acknowledge your privacy request within 48 hours and provide a full response within 30 calendar days.
If you are not satisfied with iq77's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the Philippine government agency responsible for administering and enforcing the Data Privacy Act of 2012.
For information about iq77's Terms & Conditions, please visit iq77 Terms & Conditions. For responsible gaming tools and self-exclusion options, please visit Responsible Gaming.
Legal documents can be dense. Here's what iq77's Privacy Policy actually means for you as a Filipino player on the platform.
iq77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial use. Your information is used only to operate your iq77 account and keep the platform safe.
Every connection to iq77 — login, deposit, withdrawal, game play — is protected by 256-bit SSL encryption. Your GCash transaction data, KYC documents, and account credentials are all stored encrypted at rest.
Under the Philippine Data Privacy Act, you can request access to, correction of, or deletion of your personal data at any time by contacting iq77 support. iq77 will respond within 30 calendar days.
iq77 operates within both PAGCOR's gaming regulatory framework and the National Privacy Commission's data protection standards. Compliance is not optional at iq77 — it's a core operational requirement.
iq77 collects only the data that is genuinely needed: your mobile number to create an account, your ID for KYC, and your transaction details for payments. No unnecessary data collection, ever.
iq77 never knowingly collects data from persons under 21. Age is verified through KYC document checks before any withdrawal is processed. Accounts found to belong to under-21 users are immediately closed.
iq77's support team is available 24/7 in English and Tagalog for any data or privacy question. Filipino players in Manila, Cebu, Davao, and across the Philippines can reach us any time.